I know - what did I expect?
Well, better than this - here's my letter to them:
I'm pretty disappointed - I bought a RT ticket from BOS to SAT, and got stuck with a middle seat from CLT to SAT. Now I see that the aisle seat behind me is available, but costs $24? My company won't pay extra charges but wouldn't have cared if that $24 was included in the original price. To top it off - I'm in Zone 5 for boarding. Really disappointed. I expected more. PS feedback form requires 19 fields filled in? Unbelievable.
After the flight: Better now. Plane was way full, guys on both sides of me were "large" but not XL, so whatever. At least I got my work done on the first flight. USAIR forgiven, sorta - they are sure above Sony on my S list but not way above. Delta on the return was Way Better. I still want to make blog called "Middle Seat For You"
Update 10-17-2011 - Flying with them again - middle seat to Charlotte - $26 to get an end. Last Window seat on the plane to SAT. $43 to move up to an aisle. Ugh! I guess I have to expect advertised price on USAIR gets a middle seat.
Update 10-27-2011 - Flew JetBlue to DC - My employer has negotiated great rates - less flights than USlessAir though - tried to change the time and told "$40 charge" by two people when I told them I had a refundable fare. On their advice, I took standby on the earlier flight. Do you see where this is going? Wrong. The person from checkin called the gate and asked for me by name. She apologized and said that she was confused when I said I had "Fully Refundable", and not "'Corporate rate' which is instantly changable". Gold Star for my employer and JetBlue negotiating great prices and policies, not so much for not telling us the code words. And of course JB doesn't have the secret free beer and wine that we get on the US/DEL shuttle - oh well.
AI and Voter Engagement
19 hours ago
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